Computer Authorities Plus Partners with Nonda!

Is your computer sharing your private data on the Internet?

What is Recurring Remote Support (RRS)?

RRS is proactive and reactive cloud-based IT support at its finest. RRS is an All-in-one Service: remote access, remote maintenance, and remote support.
So, what does this mean to you?
Our managed services focus on proactive support, instead of reactive support. RRS lowers your yearly PC repair costs and eliminates the need to make a special trip to my shop to fix a bug. RRS allows me to monitor, secure, and manage your PC, by remotely configuring and installing useful apps, removing tool-bars and add-ons, and checking up on the hardware status of your PC to catch issues before they cause you problems. RRS monitors your PC security 24/7/365! How much is worry-free computer use worth to you?

What About My Privacy?

This service is safe and secure. I cannot see any personal files, desktop, or browser history. Just the anonymous technical details of your PC's performance to help make it better.

Why Do I Need It?

By far the best way to combat Malware is Recurring Remote Support (RRS).

Call 207-689-1292 for more information about RRS Security service contracts or to start your protection now.

Understanding The Virus/Malware Removal Process

We thought some people may be interested in what's involved in removing Malware (from a technicians perspective). If so, read on...

Processes

Each program is a collection of files. To start the program you launch an executable file that runs the entire program or some of its components.

When you launch an executable, part of its code is being loaded into computer’s memory. This code is the process. It allows the system to run the corresponding program. In simple phrase, every running program is represented by its main process (or task). If such process doesn’t exist, the application doesn’t run at the moment.

Parasites are programs and also have processes. However, unlike regular software, their processes run without user knowledge. You cannot terminate a parasite like a common application by simply closing its window. That’s why you have to learn how to kill malicious processes.

Files

Each program consists of files. Even spy ware, a virus or a different parasite - all have their own files. Removing a parasite often means deleting all its files. However, some files cannot be easily erased. You cannot delete the file while it’s used by an active application. Furthermore, some files are "invisible".

Imagine the situation: your anti-spy ware program keeps detecting a parasite, and you know where its files reside. You open the corresponding folder, but see nothing in there! The parasite continues performing malicious actions and its files remain in that "empty" directory. You wonder how this happens.

Files can really be "invisible". However, it’s not their exceptional feature - the operating system simply hides them from you. Such OS behavior can be a result of recent malware activity. Fortunately, there are several ways to make your system display such files, and thus allow you to delete them.

Sometimes malicious files cannot be deleted normally or even after entering into Safe Mode. Sophisticated parasites use integrated root kits and special techniques in order to lock their files and prevent them from being deleted. Usually, such files run processes that cannot be terminated by the Task Manager. In such cases specially designed third-party tools are used.

Call us with any additional questions you may have. There is no charge for the information.

Ric Carter - Owner
Computer Authorities Plus
207-689-1292

Common signs malware is present on your computer

Common signs malware is present:

Your PC is very slow and at times unresponsive

Your PC is freezing or locking up

Your PC is experiencing pop ups

Your PC has gone to BSOD (Blue Screen of Death)

Your PC reboots intermittently without warning

Your Internet surfing activities are blocked or redirected to sites you did not click on

You can't connect to the Internet even though your network icon shows that your connected

Your PC informs you that your anti-virus software is turned off (and you're unable to turn it back on)

Your PC informs you that your firewall is turned off or inactive

One or more program icons on your PC do nothing when you click on them. If you're experiencing any of the above problems, malware has gained control of your computer! Your personal information, passwords, pictures and data have been compromised!

We can help! I strongly urge you to protect your system now. Ignoring your computers security is no longer feasible especially since you can protect your PC for less than $1/Day!

Call today for details!

207-689-1292

Internet safety checklist

Internet Safety Checklist

Directions: Check the items below if they properly describe your on-line practices.

______1. If I have a social network page, I use a site that allows only known friends to access my page and I don’t allow anyone else to see it.

______2. I never divulge my last name to on-line acquaintances

.

______3. I never reveal my address to on-line acquaintances.

______4. I never disclose my phone number to on-line acquaintances.

______5. I never tell my user-names or passwords to on-line acquaintances.

______6. My handles don’t offer any clues to my identity.

______ 7. I've never sent my picture to an on-line acquaintance, and don’t plan to.

______8. I've never met an on-line acquaintance in person, and don’t plan to.

Results

If you checked 7 or more items, you are safe. If you checked 5-6 items, you may be placing yourself in danger. If you checked fewer than 5 items, you are unsafe. If you checked fewer than 7 items, please consider changing your on-line practices.

What to do

Give us a call for free information regarding Internet safety and what you can do to help protect yourself. Also, regular maintenance on your PC is required to ensure your Internet security. When was the last time a tune-up was done on your PC?

Computer Authorities Plus rated in the Top 1% in the United States!

Computer Authorities Plus was recently awarded the Thumbtack Spotlight Award. Only one percent of businesses in the US will achieve this recognition.

Thank you Thumbtack for this honor!

We thank you for your business!

Gratitude turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity...it makes sense of our past, brings peace for today, and creates a vision for tomorrow.

To all of our clients, we'd like to say, "thank you"!

Kind regards,

Ric Carter- Owner